Support

Get help with Bartender.

Find the fastest fix, retrieve your license, or get in touch with us directly.

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Quick Help

Email support

Send feedback from Bartender or email us directly with screenshots and a short description of what went wrong.

Contact support

Retrieve your license

Already bought Bartender and just need the key again? Use the lookup page and we will send it over.

Retrieve license

Download another version

Need Sonoma, Ventura, or something older? Head straight to the downloads section for every supported release.

View downloads

Common Fixes

Quick Tips

Permissions will not stick

Open System Settings > Privacy & Security, remove Bartender from Screen & System Audio Recording and Accessibility, then relaunch Bartender and grant access again.

Open the permissions guide

My mouse keeps jumping

Bartender needs to move your mouse periodically to keep your menu bar layout in check. If you switch to on-demand mode, we'll never move the mouse unless you ask us to.

Need help switching modes?

Items move after a reboot

Turn on item indexing in Advanced Settings so Bartender can keep track of your items and preserve the same order between restarts.

Still seeing movement? Contact support

Support FAQ

Frequently Asked

Compatibilty, upgrades & installation.

Which macOS versions should I use with Bartender 6?

Bartender 6 is for macOS Tahoe & Sequoia. If you are using Sonoma, your Bartender 6 license also works with Bartender 5, so you can keep using the right version for your Mac.

How do I retrieve my license key?

Use the license lookup page and we will email your license details back to you.

I already own an older version. How do upgrades work?

Start on the purchase page. If you already have a Bartender license, choose the upgrade path and enter your existing details when prompted.

How do I install Bartender 6 or move over from an older version?

Download Bartender 6, open the disk image, drag it into Applications, then launch it. Once it is running correctly you can remove older Bartender versions if you no longer need them.

Can I use one license on all of my Macs?

Yes. A Bartender license covers all Macs you own and personally use.

Can I import my Bartender 5 setup into Bartender 6?

No. Because of the platform changes behind Bartender 6, settings from Bartender 5 cannot be imported directly. If you still have your older setup available, taking a few reference screenshots makes recreating it much faster.

What should I include when I email support?

Include your macOS version, Bartender version, what you expected to happen, and what actually happened. Screenshots, screen recordings, and debug logs are especially helpful.

Where can I find older downloads and release notes?

Everything is collected in the downloads section below, including release notes for each version.

Downloads

Every Bartender release, in one place.

If you are not on Tahoe yet, download the version that matches your macOS release and use the same license where supported.

Bartender 6

macOS Tahoe & Sequoia

Download Release notes

Bartender 5

macOS Sequoia and Sonoma

Download Release notes

Contact

Need a real person?

Email support@macbartender.com or send feedback from inside Bartender. Include your macOS version, Bartender version, and anything visual that shows the issue clearly. We'll get right on it.

Email support@macbartender.com

Press Kit

Need assets for coverage?

Download the Bartender press kit or reach out if you need anything else for editorial, reviews, or partnership conversations.

Download press kit Get in touch